At Mermina Threads, we are committed to ensuring that your orders are delivered safely, promptly, and professionally to destinations around the globe. Please review our shipping policy below for complete details on how we handle shipping and logistics.

1. Global Shipping Coverage

We proudly ship worldwide, serving clients across Asia, Europe, the Americas, the Middle East, and more. Our experienced logistics team ensures your shipment complies with all international shipping regulations and documentation.

2. Processing Time

• All orders are processed within 5–10 business days.
• Custom or bulk orders may require additional production time depending on design complexity and quantity.
• You will receive a confirmation email with tracking details once your order is dispatched.

3. Shipping Methods

We offer reliable and timely delivery through trusted logistic partners like DHL, FedEx, UPS, and sea cargo services. You can choose between:

• Air Freight – Fast and suitable for urgent shipments.
• Sea Freight – Cost-effective option for bulk or large-volume orders.

4. Shipping Charges

Shipping costs are calculated based on:

• Order volume and weight
• Destination country
• Shipping method (air or sea)

We offer competitive rates and can also ship under FOB, CIF, or DDP terms based on your requirements.

5. Tracking & Updates

Once shipped, you’ll receive tracking information via email. Our support team is always available to provide shipment updates or assist with customs inquiries.

6. Customs, Duties & Taxes

Buyers are responsible for any applicable customs duties, taxes, or import regulations in their respective countries. We assist with necessary export documentation to ensure a smooth clearance process.

7. Delays

While we strive for timely delivery, occasional delays due to customs, holidays, or unforeseen events may occur. We’ll keep you informed and work closely with shipping partners to resolve any issues promptly.

8. Packaging

All products are securely packed using industry-grade materials to ensure safe and damage-free delivery.

Need Assistance?

For any queries related to shipping, please contact our support team at info@merminathreads.com or call us at +91 9660054029.