At Mermina Threads, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide while using our website.

📌 1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, company name.
• Business Inquiries: Product requirements, order details, or customization requests.
• Payment Details: For invoicing or payment processing (handled securely via third-party platforms).
• Website Usage Data: IP address, browser type, device information, and site activity through cookies or analytics tools.

🛠️ 2. How We Use Your Information

We use your information to:

• Process and fulfill orders or inquiries
• Respond to customer support requests
• Send order updates and relevant communication
• Improve our website, services, and user experience
• Send marketing emails (only if you opt-in)

🔐 3. Data Security

We implement standard industry security measures to protect your data from loss, misuse, or unauthorized access. Your data is stored on secure servers and is never sold or shared with third parties without your consent.

📬 4. Email & Marketing Communication

• You will only receive marketing emails if you opt-in to our newsletter or request a quote.
• You can unsubscribe at any time by clicking the link at the bottom of the email.

🍪 5. Cookies

Our website uses cookies to enhance your browsing experience. These help us understand how users interact with our site so we can improve performance and navigation.

You can manage cookie settings in your browser at any time.

🌍 6. Third-Party Services

We may use trusted third-party services (e.g., payment processors, courier partners, analytics tools) that have their own privacy practices. We ensure they maintain the confidentiality of your information.

👶 7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from minors.

📝 8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date.

Need Assistance?

For any queries related to shipping, please contact our support team at info@merminathreads.com or call us at +91 9660054029.